

For Orders with bulky products (houses and slides), delivery is made by appointment (the carrier contacting the customer directly to arrange a delivery date).įree shipping on purchases of €25 or more! Order Amount

Upon shipment of the order, the customer is notified by email and provided with a tracking number for the delivery of the order. In this case, this delivery method becomes automatically inaccessible.ĭelivery time is estimated at 3 to 5 business days from receipt of order (up to 7 business days for houses and slides). *Some products that are too bulky are not eligible for DPD Pickup Relay delivery.

The merchant site of the company Smoby Toys SAS makes deliveries only on metropolitan France (including Corsica, DROM-COM excluded). The products purchased by the Customer are delivered to the delivery address provided by the Customer during the Order. Orders are processed and shipped Monday through Friday from our warehouses in Jura. Therefore, different delivery terms apply for toy orders and spare parts orders. Shipments of toys and spare parts are handled separately.
